Privacy Policy - Wish Media Services Ltd

Wish Media Services Ltd ('Company', 'we', 'our', or 'us') is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://wishmedia.uk (the 'Website'), in compliance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

- Contact Information: such as name, email address, and phone number (if submitted through our contact form).

- Technical Data: such as browser type, IP address, approximate location, and site usage statistics (via analytics tools). - Voluntary Data: any information you choose to provide when interacting with us.

Note: We do not request or collect payment information or personal identification through this Website.

2. How We Use Your Information

- To respond to inquiries and provide customer support.

- To improve the usability, performance, and content of our Website.

- To understand user behavior and enhance service delivery.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

We rely on the following legal bases for processing your data:

- Consent: when you provide information voluntarily (e.g., contact form). - Legitimate Interests: to improve our Website and services.

- Legal Obligations: where processing is required by law.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Users may request deletion of their data at any time.

5. Third-Party Services

We may use third-party services (e.g., hosting, analytics, or functionality). These providers may collect limited data under their own privacy policies. We encourage users to review those policies. We are not responsible for the practices of external websites linked from our Website.

6. International Data Transfers

As part of our use of third-party services, your data may be transferred outside the UK. We take steps to ensure that appropriate safeguards are in place in line with UK GDPR requirements.

7. Data Security

We use commercially reasonable technical and organizational measures to protect your data. However, please note that no method of transmission over the Internet is completely secure.

8. Cookies

Our Website uses cookies to improve user experience and collect analytics. Types of cookies include:

- Necessary Cookies: essential for the Website to function (do not require consent).

- Analytics & Marketing Cookies: help us analyze traffic and personalize content (require your consent). When you first visit our Website, a cookie banner will request your consent for optional cookies.

You may withdraw or modify consent at any time via your browser settings.

9. Your Rights (UK Residents)

As a UK resident, you have the right to:

- Access, correct, or delete your data.

- Restrict or object to processing.

- Data portability.

- Lodge a complaint with the Information Commissioner's Office (ICO). To exercise these rights, please contact us at info@wishmedia.uk.

10. Contact Us

For any questions regarding this Privacy Policy, please contact us:

Email: info@wishmedia.uk

Address: Wish Media Services Ltd, 188 Mitcham Road, London, Greater London, SW17 9NJ, United Kingdom